Karen offers expert facilitation and evaluation of engagement processes, working with groups and projects both large and small.
Steve’s expertise is in the design and facilitation of consensus building and engagement processes in multi stakeholder environments.
Icarus is collectively owned – we all have a stake in the success of the company and in making sure we deliver high quality projects that meet our clients' needs.
We work with our clients in the same ways that we work together; we are collaborative and have an approach of 'working alongside' you.
We deliver the highest levels of professionalism, robustness and objectivity to meet our clients’ aspirations, timescales and budgets.
We strive to achieve positive social change, working with clients who share our commitment to learning and creating sustained impact from their work.
On facilitation ... Nicola facilitated our Focus Group very well. Stakeholders at the Focus Group represented a wide range of family, children and young people's organisations so the discussions were broad ranging and covered a variety of outcomes and issues. She always kept the discussions on track and her effective listening and summarising skills enabled her to encourage elaboration or definition where needed.
On designing stakeholder engagement ... Icarus' approach was refreshingly different in terms of the engagement approach and it really helped us think through what we wanted to achieve. All timescales were met, having being set out very clearly and we are now ready to move on positively to the next steps for the Partnership. The staff were good to work with but also challenging in the right way.
On evaluation ... Icarus more than exceeded the brief given to them in every way. Their support for me as the project manager was invaluable. They developed an extremely helpful evaluation framework for what was a complex project and this proved to be a very powerful way of presenting the project's findings to senior decision makers.
On evaluation ... The methods Richard used to evaluate the project from the young people's perspective were very participatory, allowing the young people to focus on their goals and recognise their achievements, meaning that the evaluation formed an intrinsic part of their journey.
On designing stakeholder engagement ... You persisted with questions that made us really flesh out, with absolute clarity, our objectives for engagement. This meant that we could be very clear with participants about the scope of our engagement.